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Tune Talk Becomes
ASEAN’s First Fully Cloud-Native Mobile Network Operator
with Mavenir
February 23, 2026,
Tune Talk, one of Malaysia’s most
recognized mobile brands, has completed its evolution
into a fully independent, cloud-native mobile network
operator (MNO) through a strategic partnership with
Mavenir, the network software provider building AI‑driven
mobile infrastructure. The deployment enables Tune Talk
to operate its own network systems end‑to‑end,
unlocking new speed, agility, and innovation
capabilities ahead of its next phase of growth.
The shift has been enabled by
adopting Mavenir’s cloud-native OSS and BSS solutions,
giving Tune Talk full control of its network operations
and digital service platforms, and providing a
software-driven foundation for future growth.
By modernising its OSS and BSS
layers with Mavenir’s cloud‑native
platforms, Tune Talk now operates an independent,
software‑defined network. This upgrade
enables faster service deployment, more personalised AI‑driven
customer experiences, and improved network reliability.
The new architecture has already
accelerated the rollout of digital services, including
MyDigital ID integration, Mastercard ID Theft
Protection, free Personal Accident Insurance, foodpanda
benefits, and in‑app streaming content such
as drama and game subscriptions.
Tune Talk’s new cloud-native
operational environment features zero-touch processes
and self-healing automation, improving network stability
while reducing operational overheads.
Phase two will deepen Tune Talk’s
AI‑driven transformation, introducing
advanced orchestration, next-generation BSS. These
capabilities will further enhance network performance,
accelerate service delivery, and unlock new revenue
streams through contextual, personalised offers.
“Becoming a fully cloud-native MNO
marks the start of a new chapter for Tune Talk and
reinforces our ambition to build a smarter, more agile
mobile network for Malaysia and beyond,” said Tune Talk
CEO Gurtaj Singh Padda. “These foundations enable us to
move faster, personalise services at scale, and unlock
new value through AI-driven innovation for our growing
customer base.”
“We’re proud to have successfully
delivered this first phase of our partnership with Tune
Talk, advancing their evolution as a fully cloud-native
MNO,” said Mavenir President and CEO Pardeep Kohli. “The
Tune Talk team is committed to constant innovation,
always pushing boundaries to deliver for their customers
– our fully cloud-native approach is essential to
enabling the speed, flexibility and efficiency they rely
on to keep delivering.”
With this deployment, Tune Talk
becomes a reference model for cloud-native MNO
operations not just in Malaysia but to also the ASEAN
region, demonstrating how modern OSS/BSS architectures
can accelerate operator independence, agility, and
long-term digital transformation.
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